Quick and long-run wins rescue

Getting reliable information is the basis and the first step to creating great consumer-friendly solutions, good strategies and improving weaknesses. But, but, the work doesn't stop there. In fact, this is where the hardest part begins - planning and implementation and infecting the whole organisation with the idea. There are many ways we help with this too.

• we indicate for you quick wins, bottlenecks, top todo’s, top not todo’s, essentials, strengths, weaknesses, opportunities, threats
• we develop solutions based on research results
• for & against workshop (we discuss and test with you feasibility of consumer ideas)
• counter ideas (employees and management in assault)
• bottlenecks definition (iterative identification of ways to overcome them, dream solution, optimal solution, possible solution)
• drawing and describing customer journey maps
• speaking to personas (describe, see, empathize and learn how to communicate with personas)
• strategies in numbers (calculating revenue, risk, potential based on market and company data)
• idea bank (workshop with key representatives from different areas and a general vote on ideas)
• cyclical reports with recommendations based on customer feedback monitoring data